Enterprise Firm Develops Query Solution for Japanese Bank

Enterprise solution provider Information Builders Thursday launched a Web-enabled reporting and querying solution for the Fukuoka City Bank in Japan.

The new application allows customer service representatives to access complete customer profiles in three seconds, as opposed to the three months required previously.

With the high-speed solution, the third largest regional bank in the Kyushu area of Southern Japan with assets of $26 billion, can embark on an aggressive expansion program. Prior to Thursday's roll-out, the bank's sales and customer service representatives had no easy way of accessing assorted data about each customer's savings and checking transactions and other fiscal properties.