Handspring Jumps for Cyberplex's E-Commerce Services
Under the terms of the agreement, Cyberplex will continue development of Handspring's third generation online e-commerce site with increased functionality, enhanced order-flow process and improved consumer usability.
Dean Hopkins, president and chief executive officer of Cyberplex said, "Handspring is a strategic relationship for CX as we expand further into the US and into critical markets like Silicon Valley. CX has always been a thought leader and with progressive clients such as Handspring, we will continue to be at the forefront of the Internet professional services space."
Handspring will also use the services of Cyberplex's Integrated Communications Practice (ICP) for the Company's marketing initiatives. ICP will develop a results oriented interactive marketing strategy focused on online marketing, on-site marketing and integrated off-line marketing. Cyberplex will be responsible for the overall interface and usability of the application and will provide ongoing technical and operational support.
"Cyberplex has been an important partner to Handspring and has provided the technological expertise we needed to rapidly scale our e-commerce systems," said Ed Colligan, senior vice president of marketing and sales for Handspring.
Cyberplex has re-architected the site's infrastructure to allow it to support increased load and performance tuning key processes. It developed a series of Web-based processes to support the back office order management between Handspring partners, including order flow, transaction management, logistics and customer care.
Headquartered in Toronto, Cyberplex has offices in Austin, Boston,
Charlotte, San Diego, San Francisco, Halifax and Waterloo.
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